Terms of Use and Refund Policy

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

1. Use License

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  • Permission is granted to temporarily download one copy of the materials (information or software) on Possibility to Reality’s web sites for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    a. modify or copy the materials;
    b. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    c. attempt to decompile or reverse engineer any software contained on Possibility to Reality’s web site;
    d. remove any copyright or other proprietary notations from the materials; or
    e. transfer the materials to another person or “mirror” the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Possibility to Reality at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2. Disclaimer

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  • The materials on Possibility to Reality’s web site are provided “as is”. Possibility to Reality makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  • Further, Possibility to Reality does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

3. Limitations

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In no event shall Possibility to Reality or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Possibility to Reality’s Internet site, even if Possibility to Reality or a Possibility to Reality authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata

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The materials appearing on Possibility to Reality’s web site could include technical, typographical, or photographic errors. Possibility to Reality does not warrant that any of the materials on its web site are accurate, complete, or current. Possibility to Reality may make changes to the materials contained on its web site at any time without notice. Possibility to Reality does not, however, make any commitment to update the materials.

5. Links

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  • The terms and conditions set out in this privacy statement only cover the domain names of www.p2r.com.au and www.seachangesuccess.com.au.
  • Links on the Possibility to Reality site to external entities are not covered within this policy. Possibility to Reality has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site.
  • The inclusion of any link does not imply endorsement by Possibility to Reality of the site. Use of any such linked web site is at the user’s own risk.

6. Site Terms of Use Modifications

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  • Possibility to Reality may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the current version of these Terms and Conditions of Use.

7. Governing Law

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  • Any claim relating to Possibility to Reality’s web site shall be governed by the federal and state laws of the State of Victoria, Australia without regard to its conflict of law provisions.

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Possibility to Reality Privacy Policy

Possibility to Reality regards customer privacy as an important part of our relationship with our customers. Your privacy is very important to us and we have developed this Policy to help you understand how we collect, use, communicate, disclose and make use of personal information.

If you have questions or concerns regarding this policy, please email your query to info@p2r.com.au.

Collection and Use of Collection Information

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  • In order to use the Possibility to Reality website, we may require information from you to provide the best service possible.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. Any information collected by Possibility to Reality is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
  • All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
  • Any details collected from Possibility to Reality customers is required to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded to provide service references, and assist in our staff development.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

Storage of Collected Information

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  • The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on to be processed as required. We never permanently store complete Credit Card details.
  • We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at info@p2r.com.au.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will only retain personal information as long as necessary for the fulfilment of our products and services.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

Access to Collected Information

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  • If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@p2r.com.au.

Orders

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  • If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

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  • Possibility to Reality uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails.
  • If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@p2r.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

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  • Possibility to Reality may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
  • Possibility to Reality does not share any information with third parties for any unknown or unrelated uses.

Legal

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  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Changes to Privacy Policy

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  • If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
  • We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained at all times.

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Possibility to Reality Security Policy

Possibility to Reality uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

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  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Possibility to Reality or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Possibility to Reality.
    For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

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Possibility to Reality Delivery Policy

P2R Products and Programs are delivered either electronically or via Australia Post.

Physical Products

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  • After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.
  • We despatch your goods via Australia Post (regular or international post) within 3 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at info@p2r.com.au.

Digital Delivery

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  • After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your correct email address).
  • We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 3 working days. If you wish to query a delivery please contact us at info@p2r.com.au.

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Possibility to Reality Refund & Cancellation Policy

We stand 100% behind the products we offer and have the following Guarantees in place:

Online Programs and Products

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  • If for any reason you are not completely satisfied with your purchased Product/s we will give you a 30 Day money-back guarantee from the time you receive the goods. Please email us at info@p2r.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.
  • This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition.
  • All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore we advise you take out shipment registration of insurance with your postal carrier.
  • Please note, that if you invest using a multi-pay or payment plan and you decide to stay in the program, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 30-Day Grace Period to send us your new information. If you do not make your payment and update your information during that grace period, program access will be terminated.

Coaching and Consulting Services

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Upon confirmation of your desire to work with us, we will draw up a Possibility to Reality Coaching Agreement outlining the specific terms and conditions so we’re all clear and agreed on the goals, roles and responsibilities. The following conditions apply to all Possibility to Reality Coaching and Consulting Services:

  • There are no refunds on P2R services, because once I spend time with you, I can’t get it back. The results of coaching can’t be guaranteed because they depend on your openness and commitment to change and your willingness to do the work to get the results you want.
  • While we can’t refund time that’s already been spent, if you are not completely satisfied with your investment, you may request a refund on unused coaching time. (It is rare, but it does happen that a coach and client may be ill-matched and it is best for both parties to go their separate ways with no hard feelings.)
  • Our time is valuable, and so is yours. A lot of energy, time, thought and heart goes into preparing for and being present on our sessions together. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn, we promise to honour our appointments, and be on time as well.
  • Rescheduling appointments – In exceptional circumstances we understand it may be necessary to reschedule a coaching session. Every effort will be made to accommodate a rescheduled session but this cannot be guaranteed and is dependent on mutual availability. Session rescheduling must be done within 48 hours to avoid forfeiting the session.
  • Upon providing a deposit or full program payment you are authorising Possibility to Reality to process your payment. Upon approval of your application, you are responsible for full payment of fees for the program. No refunds will be issued if you are accepted into the program and all instalments must be paid on a timely basis.

If you have any questions or concerns, please email us at info@p2r.com.au